How are bugs handled after launch? — answered by Engineer Saeed Baatiah
By impact rather than by arrival order. A fault stopping a core operation — payment or sign-in failing — is handled immediately. One that hinders without stopping is handled within days. Cosmetic notes are batched and shipped together to reduce deployment frequency. To speed up a fix, send three things: exactly what you did, what you expected to happen, and what actually happened, with a screenshot if possible.