How do I build an assistant that knows my company’s data?

Answered by Engineer Saeed Baatiah — computer engineer and web and mobile developer in Riyadh, serving clients inside Saudi Arabia.

AI for Business

How do I build an assistant that knows my company’s data? — answered by Engineer Saeed Baatiah

Four steps: gather the knowledge sources — FAQs, product manuals, return policies, price lists; clean them of contradictions, because the assistant will faithfully repeat your contradictions; build a search index over them; then connect it to an interface on your site, on WhatsApp, or inside your system. The second step is the longest and most important — most assistant projects fail on contradictory sources, not on the model.

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