Does AI understand Saudi dialect and Arabic well? — answered by Engineer Saeed Baatiah
Modern models handle Modern Standard Arabic with high competence, and Gulf dialects well in comprehension though slightly weaker in natural generation. The most common errors fall on sector-specific local terminology, and on names and addresses. The practical fix: supply the system with your own glossary and product names in their local forms, and test it on fifty real customer messages before launch rather than on invented examples.