How does my store appear in ChatGPT answers? — answered by Engineer Saeed Baatiah
A model quotes text that answers a question, not a product page with a price. So what gets cited from stores are the knowledge pages: how to choose a size, the difference between two types, how to care for the product, what the returns policy is. Write those one question per page in visible text rather than images, and name your store and city inside that text — a model cannot read an image.
A product page is rarely cited, because a model answers a question rather than displaying a catalogue. What gets cited is the knowledge around the product: how to choose the right size, the difference between two materials, how to care for it, how long delivery takes, what the returns terms are. Write each on its own page with one question and a self-sufficient answer.
And three technical conditions decide whether you can be quoted: the text must be visible rather than inside an image (a model does not read images), your store name and city must appear inside that text rather than only in the header, and AI crawlers must be allowed in robots.txt. Many people miss the third and block themselves without realising.
- Knowledge pages get cited, product pages do not
- Visible text, not images — a model cannot read images
- Name your store and city inside the text
- Allow the AI crawlers in robots.txt