How do I measure automation success in numbers?

Answered by Engineer Saeed Baatiah — computer engineer and web and mobile developer in Riyadh, serving clients inside Saudi Arabia.

Process Automation

How do I measure automation success in numbers? — answered by Engineer Saeed Baatiah

Record three numbers before starting and compare after two months: end-to-end time for the process, errors or reworked cases per month, and cases handled per month. The fourth number everyone forgets: the share of runs that failed and needed manual intervention. If that share exceeds ten percent, the automation needs tuning, because repeated intervention eats the entire saving.

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